In terms of the Consumer Protection Act we have the right to send goods to the supplier for a technical assessment prior to repairing, replacing or refunding.

All goods carry an implied 6 (six) month warranty.

Unfortunately we will be unable to refund or exchange any product whereby the packaging / product has been opened.

Ensure that you have the correct cartridges for your printer prior to opening the packaging.We advise customers to ensure goods are fit for purpose prior to purchasing.

My daughter, who is visiting from Wellington, was blown away by your service. The optimum print quality is guaranteed with a wide range of cartridges that you can purchase from us at very reasonable prices. The very fast and wirelessly functioning HP OfficeJet 5600 works reliably as a printer, scanner, copier and a fax machine. Refunds will be done in the original payment method, where possible. My toner (correct one ) arrived this morning. Quality Cartridges for the HP OfficeJet 5610 from TonerPartner.Orders may be cancelled and refunded prior to the order being dispatched and in this case the customer will be refunded the order value less the payment fee incurred.Non Faulty items returned within 30 (Thirty) days from date of purchase will incur an admin fee (Payment, Courier Fees) which ever is applicable.Goods may be returned within 30 (Thirty) days from date of purchase, provided that goods are unopened/unused and in a resellable condition.

Changed your mind or need to exchange an item? No problem, just get in touch with our customer service department on 0 or email and we'll be happy to assist.

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